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Business services
Ector Business
Ector Fleet
Log in
Help
Frequently asked questions
Customer service
Deutsch
English
Français
Nederlands
FAQ Home
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Service operation
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Do I have to let Ector know if my return flight/train is delayed?
Service operation
How do I find my valet on the day of departure?
What happens if I do not respect the pick-up/return time of my booking?
Do I have to let Ector know if my return flight/train is delayed?
Even if your valet follows your arrival in real time using your flight/train number, we advise you to contact the ops team on +33 1 86 76 68 51. Though, please note that additional costs may apply in case you arrive after 1 am.
How to contact my valet?
What are your opening hours ?
Where can I find my Ector invoice ?
Where is the meeting point with my valet ?
How to edit the driver information for my return (if the driver has changed) ?
What are your customer service hours?
What are your health measures against COVID-19?
What is the maximum height of vehicles you can support?
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